Trade Show Exhibit Display Booths

Do I have case againt UPS?

IM a small business owner based in NY, And deals in Fashion Garments, Over months of planing i hookup with company in Itlay to build an line for me. To promote new collections I booked an Trade Show in Orlando,FL Sept 14 thru 16. And made all my arrangements for the show(Booth, Fixtures,4 models,Hotel, rent a Car, Air ticket), Due to final stages of samples details i suggested my suppliers in itlay to ship express overnight Via UPS staright to the trade show. samples were shipped via UPS to reach by 13Sept to Orlando, so i have one day in my hand. I even send $400 via western Unioun to my supplier to send samples by UPS. no samples reached on 13sept, no sample on 14th UPS dont have any track on it evn till sataurday i waited but samples, without samples my booth have nothing to sell or book order girls were paid for doing nothing finally i pulled out of show due to so dissapointment, came back on 17th to NY empty hand, try UPS again but no answer next day they confirm samples will be

Public Comments

1. I do know that all the mail carriers are extremely notorious for doing these kinds of things. Their "guarateed" arrival dates are so often bungled that we often just tell the customer not to use the express services except in emergencies. As far as a case against them goes, it depends entirely on their limitations according to the implied services you received from them. I am doubtful that their liability goes beyond the cost of shipping. Unfortunately in this circumstance the law will generally say that you should have prepared that something like this would happen by allotting atleast some extra time. But, and only a lawyer could really decipher this, if the shipping waiver from UPS guarantees delivery of the goods the policy may extend to the operations contingent on delivery of the goods. I would look over any receipts, bill of laden, shipping waivers, and UPS details of express shipping to get a better idea of what coverage the service entailed, and ultimately contact a lawyer who will evaluate the possiblity of a suit free-of-charge.
2. Unfortunately not... if you have a good sales rep, they might try to do something for you on a credit... but if you read the fine print, they are not responsible for losses due to missed transit times... In fact I don't think they provide a money back gaurantee on imports ( I don't want to be around when you have to pay that bill ). That said Fed Ex and DHL have the same policies. This article may be helpful to you: http://www.bongous.com/Articles/Globalization_and_International_Shipping.pdf Call your local sales reps dhl's is phil hanley, in the garment district, and find one you are comfortable with... they can make a big difference at times... others you are up a creek